Frequently Asked Questions
Everything you need to know about bringing comfort and culture to your home.
How long does shipping take for home decor items?
Standard shipping typically takes 5-7 business days. Custom-printed items or large home goods may require an additional 2-3 days for processing before they are dispatched.
What is your return policy?
We offer a 30-day return window for most unused home goods in their original packaging. Please note that personalized or custom-made items are final sale unless they arrive damaged.
Are the materials used in your products eco-friendly?
At Hood Greetings, we prioritize sustainability by using recycled paper for our stationery and ethically sourced fabrics for our home textiles whenever possible.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
What should I do if my item arrives damaged?
We take great care in packaging, but if your item arrives damaged, please email our support team within 48 hours of delivery with photos of the damage so we can send a replacement immediately.